menus disappear when I try to login
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I recently installed the Windy App on a new Android phone (Samsung A5, 2017). When I click on "Login", all the menus disappear and I can go no further. It happens for all the top four menu items (Login, Settings, Windy Premium & Find my location), which all appear to be greyed out.
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Hello @Gavin-q, please, let me know what version of Android and application (can be found at the bottom of the Menu) you have.
I would also recommend uninstalling and installing the application.
Petra
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@petra-pik Android 8.0.0. Windy version 28.1.1. I have tried reinstalling, but the problem remains.
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@gavin-q
Would you upload a screenshot? I will then share it with our developers. -
@petra-pik
Before pushing the login button:
After pushing the login button:
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@gavin-q thank you for the screenshots.
After this happens, you have to shut down the application to be able to use it, right?
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@petra-pik у меня тоже проблема с входом. меню исчезает. версия андроид 7.1.2, версия приложения 29.2.4
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@gavin-q I have the same problems since I moved to IOS14.5, no way to visualize anything else!
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@umbertodonat @Gavin-q @Vasya1309 Hello, do you have any errors in the console? Does this mean you cannot login at all?
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@korina Здравствуйте. Захожу в меню, нажимаю вход, не открывается окно ввода логина и пароля.
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@vasya1309 Do you have any error in the Error console?
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@korina No errors
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@vasya1309 @Gavin-q @umbertodonat @Vasya1309 Hello, we have just released a new version 29.2.7, could you please update the app and let us know if the problem persists? Thank you very much.
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@korina Здравствуйте. У меня обновления нет, но проблемы нет.
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@vasya1309 @Gavin-q @umbertodonat Hello, we have fixed the issue and you should no longer experience this bug even without update. Could you please confirm that the bug has disappeared?
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@korina Здравствуйте. Ошибка исчезла. Спасибо.
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@korina Sorry, I haven't checked in on this conversation for a while. Thank you! The bug is resolved. Excellent service!
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@gavin-q @Vasya1309 Happy to hear it!
