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    Subscription confusion

    Windy Subscription
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    • gsearly
      gsearly | Premium last edited by

      I subscribed to the Premium on my desktop for $18.99 (although on the app it's $19.99) yet nothing seems to have changed. I can't access the 1 Hour view (the subscription box keeps popping up). And everything looks as it did when I was a free subscriber, although I have logged out and back in again and my PayPal account was charged. Am I missing something?

      GSEarly

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @gsearly last edited by

        @gsearly Hello, you probably did not assign the subscription with your account. Please see this post and follow the steps to restore it - https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

        Korina

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