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    Unable to log in into my paid account on android, after using "login with google" once.

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    • Zsolt SzZ Offline
      Zsolt Sz
      last edited by

      What I did:

      1. installed android app and "registered" using the passwordless "log-in with google account" function.
      2. realized that the website doesn't allow log-in with google account, so I registered with the same gmail address and a password.
      3. I paid for a years worth subscription.
      4. Now I can login into the website with both my username "Zsolt Sz" and my gmail address.
      5. But I cannot log in into the app. It reports either wrong email (if I use the Username), or wrong password if I use the copy-pasted tripple-checked password together with my mail address.

      I assume that a dev should remove my "login with google account"-account, as it collides with my same-mail-address account. Or did I miss something?

      petra.pikP 1 Reply Last reply Reply Quote 0
      • petra.pikP Offline
        petra.pik @Zsolt Sz
        last edited by

        Hello @zsolt-sz, thank you for supporting us by subscribing to Windy Premium!

        There was an issue with logging in but our developers have solved it. Are you able to log into the application now?

        Petra

        1 Reply Last reply Reply Quote 0
        • Zsolt SzZ Offline
          Zsolt Sz
          last edited by

          Hello @petra-pik , thanks for your response. Unfortunately, the android app still reports "wrong email/password". Copying the same credentials into the browser works. Meanwhile, I reinstalled the app, with no avail.

          petra.pikP 1 Reply Last reply Reply Quote 0
          • petra.pikP Offline
            petra.pik @Zsolt Sz
            last edited by

            @zsolt-sz would you contact us at support(at)windy.com? We will change your password manually.

            Petra

            Humberto AndradeH 1 Reply Last reply Reply Quote 0
            • Humberto AndradeH Offline
              Humberto Andrade @petra.pik | Premium
              last edited by

              @petra-pik Hi, This problem was solved, i have the same issues, no problem in my computer but in android sent to me a wrong user or password

              1 Reply Last reply Reply Quote 0
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