Red and Rainbow screen after update
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Any update? I have the same problem on my iPhone 11 Pro Max. I can not use the App for days… :(
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@heyihsieh I am in the same boat as you. I have deleted, performed a hard reset, re-installed and it still is not right. I have the same phone as you also. I will tell you that I have launched the app, quit, launched, quit etc several times and then once in awhile it works. But the next time the same problem occurs. My Iphone 6s does not display the problem nor does my Ipad pro. Both also have 14.5 installed
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@pedropedro @cortking @heyihsieh Dear all, we are currently releasing a new update, that should solve this issue. You should receive it in the upcoming days. Thank you for your patience.
Korina
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@korina I regret to inform you the update has not resolved this issue. I just updated five minutes ago and rebooted phone and issue still at hand. I pay for premium service and if not resolved think I need it fixed or refunded.
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Same issue IPhone X 14.5
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@jackrabbit28516 Hello, what app version do you have at the moment, also what phone and iOS version? Does this happen immediately after opening the app or once you click on something?
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@whidey Hello, did you please update to 29.2.5? Does this happen immediately after opening the app or once you click on something?
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@korina the new update not resolve issue on iphone 12 pro max ios 14.5.1 same raimbow screen and app not work..
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@graziano_vannini Do you have update 29.2.5? If so, does this happen immediately after opening the app or once you click on something?
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@korina immediately after open app last update version 29.2.5
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Same issues. Deleted and downloaded new app with same rainbow effect.
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@mklepper @Arjan-Terpstra @cludewig @cortking @Graziano_Vannini @heyihsieh @jackrabbit28516 @olymedia @pedropedro We think this problem happens only if you use Zoomed mode. Could you please clarify if you use the zoomed mode or not? The mode can be change here - Settings->Display and brightness->View (Display zoom)->Standart
Korina
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@korina with standard zoom no problem!!! App work!!
But zoom mode is useful!! Please resolve the bug!! Thank’you -
@korina I checked and NO not using zoom mode and updated and still the same problem exists - IPhone 11 Pro Max and now running 14.5.1 - hope the fix comes soon
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@korina 12 max pro. 14.6 public beta. But had problem w 14.5 as well.
Upon opening app it immediately shows rainbow screen. A small sliver of what appears to be the normal screen is behind the rainbow curtain at bottom of screen.
Upon tapping rainbow screen it turns red.
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@jackrabbit28516 We think this problem happens only if you use Zoomed mode. Could you please clarify if you use the zoomed mode or not? The mode can be change here - Settings->Display and brightness->View (Display zoom)->Standart
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@korina @Arjan-Terpstra @cludewig @cortking @Graziano_Vannini @heyihsieh @jackrabbit28516 @mklepper @olymedia @pedropedro
We have just released a new version 29.2.7, that solves the issue with a rainbow screen. Please update to the newest version.
