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    Red and Rainbow screen after update

    Scheduled Pinned Locked Moved Bug Reports
    29 Posts 13 Posters 12.2k Views 2 Watching
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    • J Offline
      jackrabbit28516 @Korina | Premium
      last edited by

      @korina I regret to inform you the update has not resolved this issue. I just updated five minutes ago and rebooted phone and issue still at hand. I pay for premium service and if not resolved think I need it fixed or refunded.

      KorinaK 1 Reply Last reply Reply Quote 1
      • whideyW Offline
        whidey | Premium
        last edited by

        Same issue IPhone X 14.5

        KorinaK 1 Reply Last reply Reply Quote 0
        • KorinaK Offline
          Korina @jackrabbit28516
          last edited by Korina

          @jackrabbit28516 Hello, what app version do you have at the moment, also what phone and iOS version? Does this happen immediately after opening the app or once you click on something?

          Korina

          J 1 Reply Last reply Reply Quote 0
          • KorinaK Offline
            Korina @whidey
            last edited by Korina

            @whidey Hello, did you please update to 29.2.5? Does this happen immediately after opening the app or once you click on something?

            Korina

            1 Reply Last reply Reply Quote 0
            • Graziano_VanniniG Offline
              Graziano_Vannini @Korina | Premium
              last edited by

              @korina the new update not resolve issue on iphone 12 pro max ios 14.5.1 same raimbow screen and app not work..

              C4FB6A8B-0098-4141-B8E3-667FF0A7003D.jpeg

              DE0FBC80-E9D2-4EBF-B877-5B3D77898C6D.jpeg

              KorinaK 1 Reply Last reply Reply Quote 0
              • KorinaK Offline
                Korina @Graziano_Vannini
                last edited by Korina

                @graziano_vannini Do you have update 29.2.5? If so, does this happen immediately after opening the app or once you click on something?

                Korina

                Graziano_VanniniG 1 Reply Last reply Reply Quote 0
                • Graziano_VanniniG Offline
                  Graziano_Vannini @Korina | Premium
                  last edited by

                  @korina immediately after open app last update version 29.2.5

                  1 Reply Last reply Reply Quote 1
                  • M Offline
                    mklepper
                    last edited by

                    Same issues. Deleted and downloaded new app with same rainbow effect.

                    KorinaK 1 Reply Last reply Reply Quote 0
                    • KorinaK Offline
                      Korina @mklepper
                      last edited by

                      @mklepper @Arjan-Terpstra @cludewig @cortking @Graziano_Vannini @heyihsieh @jackrabbit28516 @olymedia @pedropedro We think this problem happens only if you use Zoomed mode. Could you please clarify if you use the zoomed mode or not? The mode can be change here - Settings->Display and brightness->View (Display zoom)->Standart

                      Korina

                      Graziano_VanniniG P 2 Replies Last reply Reply Quote 0
                      • Graziano_VanniniG Offline
                        Graziano_Vannini @Korina | Premium
                        last edited by

                        @korina with standard zoom no problem!!! App work!!
                        But zoom mode is useful!! Please resolve the bug!! Thank’you

                        1 Reply Last reply Reply Quote 0
                        • P Offline
                          pedropedro @Korina | Premium
                          last edited by

                          @korina I checked and NO not using zoom mode and updated and still the same problem exists - IPhone 11 Pro Max and now running 14.5.1 - hope the fix comes soon

                          1 Reply Last reply Reply Quote 0
                          • J Offline
                            jackrabbit28516 @Korina | Premium
                            last edited by

                            @korina 12 max pro. 14.6 public beta. But had problem w 14.5 as well.

                            Upon opening app it immediately shows rainbow screen. A small sliver of what appears to be the normal screen is behind the rainbow curtain at bottom of screen.

                            Upon tapping rainbow screen it turns red.

                            KorinaK 1 Reply Last reply Reply Quote 0
                            • KorinaK Offline
                              Korina @jackrabbit28516
                              last edited by

                              @jackrabbit28516 We think this problem happens only if you use Zoomed mode. Could you please clarify if you use the zoomed mode or not? The mode can be change here - Settings->Display and brightness->View (Display zoom)->Standart

                              Korina

                              KorinaK 1 Reply Last reply Reply Quote 0
                              • KorinaK Offline
                                Korina @Korina
                                last edited by

                                @korina @Arjan-Terpstra @cludewig @cortking @Graziano_Vannini @heyihsieh @jackrabbit28516 @mklepper @olymedia @pedropedro
                                We have just released a new version 29.2.7, that solves the issue with a rainbow screen. Please update to the newest version.

                                Korina

                                1 Reply Last reply Reply Quote 0
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