5 min UK Radar update
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Hi,
is there any plans for a 5 minute Radar update for the UK,
thank you,
Alan Duckers -
@alanduckers Hello, as I can see, UK radar is updated every 7 minutes.
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@korina Sorry I am not seeing that at all..... the last image at 1500 BST was 30 minutes old and before that it seemed to be updating at around 15 minute intervals ????
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@alanduckers This is what I see -
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@korina If you run the slider along from the start you will see it clearly updating every 15 minutes. Not sure also why you have posted a radar picture of France rather than the UK which may have different update times. Are you using the UK Met Office radar feed ?
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@korina I would guess this in the too hard box to sort re no answer but not good customer service by yourselves to treat a premium subscriber this way.........
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@alanduckers Hi, UK radar is updated every 5 minutes approximately. If you are referring to the time slider, it stops before its actual end and it is simply due to UI reasons.
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@korina Hi Korina,
This is what I am seeing for updates for most of the UK radar except the far SE between 11.40 TO 12.40 BST on the time slider.
1st update 11.53
2nd update 12.08
No further update until the time slider end time 12.40
Granted the far SE of the UK is updating faster towards the 5 mins but I would guess that is the HD European radar at its furthest western limit.
The rest of the UK is certainly not updating at 5 mins ( see above)
Thank you -
Again no reply so disappointed in your customer service for a premium subscriber and please do not tell me you have 5 minute UK radar updates as you plainly do not !!!!!!!!!!!!!
All I am asking is for 5 minute updates for UK in the future as I do like the way you display the rainfall and especially the lightning data.
Its probably the best on the web but just lacks the updates.
thanks,
Alan -
@alanduckers Dear user, the update times may differ based on the location. However thank you for suggestion, we will think about that.
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@korina Thank you that was all I was after :-)
