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    Premium subscription Mac or iphone

    Scheduled Pinned Locked Moved Windy Premium
    7 Posts 2 Posters 2.2k Views 1 Watching
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    • P Offline
      Psyche 1
      last edited by

      I have just bought Premium on my Mac but how do I

      1. Get it on my iphone
      2. if 1. above is not possible how do I cancel and get a refund for my subscription
        What use is premium on a Mac for a sailor. We want it on our phone.
      idefix37I 1 Reply Last reply Reply Quote 0
      • idefix37I Offline
        idefix37 Sailor Moderator @Psyche 1
        last edited by idefix37

        @psyche-1
        Hi
        1- you just need to log in on your iPhone with the same account as on your Mac
        2- you get hourly forecast instead of forecast with 3hr steps, so better wind forecast at sea.

        P 1 Reply Last reply Reply Quote 0
        • P Offline
          Psyche 1 @idefix37
          last edited by

          @idefix37 Thank you. I have discovered the problem. There are two different apps. There's Windy and Windy.com. I much prefer Windy and now wish I hadn't subscribed to Windy.com (doesn't work as well on iphone. I should have subscribed to Windy P{RO and not Windy.com Premium. Any idea how to cancel my Windy.com subscription and get a refund?

          idefix37I 1 Reply Last reply Reply Quote 0
          • idefix37I Offline
            idefix37 Sailor Moderator @Psyche 1
            last edited by idefix37

            @psyche-1
            We are sorry you don’t like so much the Windy.com app. Did you try it really? And what do you prefer with the other one?

            Here is a link to cancel your subscription:
            https://support.apple.com/en-us/HT202039

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            • P Offline
              Psyche 1 @idefix37
              last edited by

              @idefix37 Don't think I actually subscribed to "the app" on my Mac - just the website. Haven't downlaoded the app for Mac.
              I am now looking at the app on my phone. Yes, it's OK but still want to cancel and receive a refund. I have been using "Windy" and thought I was subscribing to it. Didn't realise that Windy Pro and Windy.com Premium were two different things. Would still like a refund.

              idefix37I 1 Reply Last reply Reply Quote 0
              • P Offline
                Psyche 1 @idefix37
                last edited by

                @idefix37 You asked what I don't like. I don't like the fact that the zoom level can't be set. Sorry, probably my error and I also have my favourites all set up in Windy. To do it all again in Windy.com is simply just too much hassle. Nothing really wrong with the app.

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                • idefix37I Offline
                  idefix37 Sailor Moderator @Psyche 1
                  last edited by idefix37

                  @psyche-1
                  You have not subscribed via the AppStore. Is it via Fastspring?
                  https://community.windy.com/topic/15911/how-can-i-cancel-my-premium-subscription?_=1622882512090

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