Pro Subscription Payment

[hjmknight]

Hi guys,

I'm having some issues with my Pro Subscription renewal. I had the payment set as automatic and linked to my Paypal, but I'm getting emails that suggest the payment isn't working.

When I follow the links the information all looks correct.

[idefix37]

@hjmknight
Hi, you get issues with your Pro subscription. But there is no Pro subscription on windy.com or windy.com app, only Premium subscription.
So could you clarify?

[hjmknight]

@idefix37 Yes, sorry I meant Premium Subscription. Either way, it's the payment system that's managed by FastSpring seems to be having problems with connecting to my PayPal account, but I can't see how to fix it.

Also, it keeps sending me emails in Spanish despite my default language being set to English.

[SV Fineline]

I have the same issue... purchased through Google and the app says "Windy".

For the record under my billing it says Windy.app: worldwide wind and weather forecast.
WINDY PRO account - annual $49.99/ year.

Just a thought, this is obviously something that has been happening for a while so perhaps letting potential users know that there are other "Windy" apps out there?

Im going back to PredictWind

[petra.pik]

Hi @hjmknight, FastSpring has some issues with PayPal payments on which they are working.
Right now, I can recommend a different payment method or subscribe via Google Play/App Store. Once you have a Premium account, you can log into any device or platform and Premium features will be available to you.

@SV-Fineline the subscription you have isn't to our application, we are sorry for the confusion.