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      chadsimo | Premium last edited by

      I am paying for premium but not getting any off the benefits! Have tried updating and restarting!

      petra.pik 1 Reply Last reply Reply Quote 0
      • petra.pik
        petra.pik @chadsimo last edited by

        Hello @chadsimo, thank you for your support!

        When you click on Premium, what do you see? If you don't see the Premium offer, it means you are already a Premium user.
        You can tell you are a Premium by the Premium batch by your profile picture.

        To access your Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
        Note that the restoration process has to be followed on the device you originally placed an order on.

        If the restoration fails, please, let me know in which step it failed and if there was an error message.

        Petra

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