<![CDATA[Paid commercial yearly account, no details received!]]>Hello, we purchased an account this morning, payment has gone through, however we didn't receive any account details.

During registration I can only assume either there was a typo in the email address, or another problem exists.

Thanks.

]]>https://community.windy.com/topic/16944/paid-commercial-yearly-account-no-details-receivedRSS for NodeThu, 16 Jul 2026 16:26:21 GMTFri, 18 Jun 2021 11:38:09 GMT60<![CDATA[Reply to Paid commercial yearly account, no details received! on Fri, 18 Jun 2021 15:31:02 GMT]]>Many thanks Petra for fixing this issue so quickly.

]]>https://community.windy.com/post/80575https://community.windy.com/post/80575Fri, 18 Jun 2021 15:31:02 GMT<![CDATA[Reply to Paid commercial yearly account, no details received! on Fri, 18 Jun 2021 13:49:38 GMT]]>Hello @aerospect, thank you for supporting us by subscribing to Windy Premium!

To access your Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
Note that the restoration process has to be followed on the device you originally placed an order on.

If the restoration fails, please, let me know in which step it failed and if there was an error message.

]]>https://community.windy.com/post/80567https://community.windy.com/post/80567Fri, 18 Jun 2021 13:49:38 GMT