Paid commercial yearly account, no details received!

[aerospect]

Hello, we purchased an account this morning, payment has gone through, however we didn't receive any account details.

During registration I can only assume either there was a typo in the email address, or another problem exists.

Thanks.

[petra.pik]

Hello @aerospect, thank you for supporting us by subscribing to Windy Premium!

To access your Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
Note that the restoration process has to be followed on the device you originally placed an order on.

If the restoration fails, please, let me know in which step it failed and if there was an error message.

[aerospect]

Many thanks Petra for fixing this issue so quickly.