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    • B
      bhenze | Premium
      last edited by

      I was just auto-renewed on my yearly subscription and wasn't sent a reminder email about it. Can I please get a refund on that as I no longer use this service???

      Let me know.

      Thanks!

      Brent

      petra.pikP 1 Reply Last reply Reply Quote 1
      • petra.pikP
        petra.pik @bhenze
        last edited by

        Hi @bhenze, we are sorry to hear you want to unsubscribe from Windy Premium. May I ask what features didn’t work for you?

        I have refunded your payment, you should receive the money within the next few days.

        Petra

        1 Reply Last reply Reply Quote 0
        • M
          monaken
          last edited by

          I was also just autorenewed and not notified. Please refund and cancel my premium

          M 1 Reply Last reply Reply Quote 0
          • M
            monaken @monaken
            last edited by

            @monaken said in Cancel Subscription:

            I was also just autorenewed and not notified. Please refund and cancel my premium

            KorinaK 1 Reply Last reply Reply Quote 0
            • KorinaK
              Korina @monaken
              last edited by

              @monaken Hello, you will need to cancel the subscription on the platform, where you made the purchase. We do not have access to App Store or Google Play.

              Korina

              1 Reply Last reply Reply Quote 0
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