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    You have not recognised my payment

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    • B
      ben mardall last edited by

      How do I get to speak to someone about the payment I've made but no access

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina @ben mardall last edited by

        @ben-mardall Hello, please DM me what email address you used for the purchase plus where you made the order. Thank you.

        Korina

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        • B
          ben mardall last edited by

          @korina Thank you
          Your free trial of Windy.app: worldwide wind and weather forecast has ended. Your subscription continues at the price of £26.99/year.

          Order number: GPA.3310-2255-7890-50191..0
          Order date: 1 Aug 2021 06:27:12 BST
          Your account: rhett0867bm@gmail.com

          Korina 1 Reply Last reply Reply Quote 0
          • Korina
            Korina @ben mardall last edited by

            @ben-mardall Hello, you are on the wrong forum. We are Windy.com, not "Windy.app", which is a different company.

            Please contact them to resolve your situation.

            Korina

            1 Reply Last reply Reply Quote 0
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