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    • B
      barnaclebill last edited by

      Im signed in to my account. Ive paid for Premium via playstore. my mobile devices recognise that and show "premium" and allow hourly forecasts. My PC wants me to sign-in with my Ref No from Fastspring email; but I paid via Playstore and there is no such number or email. How do I get premium on my PC?

      petra.pik 1 Reply Last reply Reply Quote 0
      • petra.pik
        petra.pik @barnaclebill last edited by

        Hello @barnaclebill, thank you for supporting us!

        To get Premium across all your devices, log into the device you originally subscribed to Premium on with your Windy account and then log in to other devices.

        Petra

        Kary Krismer 1 Reply Last reply Reply Quote 0
        • Kary Krismer
          Kary Krismer @petra.pik | Premium last edited by

          @petra-pik I have this exact same issue. I have been signed in on the original Android device and sign in through a Windows browser using my Google signing. It recognizes me, but still tries to sell me the pro account and asks for the Fastspring email I never received. It's somewhat annoying because of the ads popping up for something I already bought, and also a preset search for "Cheeney" which I assume is also related to this issue.

          idefix37 1 Reply Last reply Reply Quote 0
          • idefix37
            idefix37 Sailor Moderator @Kary Krismer last edited by idefix37

            @Kary-Krismer
            You are talking about Pro account. Windy does not offer a Pro account but a Premium account.
            Are you confusing with an app with a blue logo which has nothing to do with Windy.com mobile app showing a red logo.:
            Windy.com app in Play store
            If you have subscribed to this Pro account of the other app, there is no issue if Windy.com tries to sell you the Premium subscription.

            Kary Krismer 1 Reply Last reply Reply Quote 0
            • Kary Krismer
              Kary Krismer @idefix37 | Premium last edited by

              @idefix37 Yes, that is it. I had no idea there were two apps with the same name. Thank you!

              1 Reply Last reply Reply Quote 0
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