<![CDATA[Cancel subscription WindyAPI]]>I have a subscription to the Windy API. (1199USD/Year)

To cancel subscription, I need to send my email address to the following site:

fastspring
https://windy.onfastspring.com/account

However, I have not received any reply to my email.
jun.love.pc@gmail.com

Is there a problem?
I want to stop subscription.

]]>https://community.windy.com/topic/17618/cancel-subscription-windyapiRSS for NodeTue, 15 Sep 2026 09:01:50 GMTMon, 23 Aug 2021 10:17:18 GMT60<![CDATA[Reply to Cancel subscription WindyAPI on Mon, 23 Aug 2021 15:11:48 GMT]]>@korina said in Cancel subscription WindyAPI:

Hello, do you have access to the admin?

Hello. Thanks reply!

Do you mean the fastspring admin panel or windy api admin panel?

I can access the admin panel of windy api.
But I can't stop the subscription from there.

fastspring supposed to send a link to the admin panel if I send an email to this screen.
https://windy.onfastspring.com/account
1.png

However, the reply email does't seem to reach my Gmail(jun.love.pc@gmail.com).
So I can't see my admin panel of fastspring.

]]>https://community.windy.com/post/85566https://community.windy.com/post/85566Mon, 23 Aug 2021 15:11:48 GMT<![CDATA[Reply to Cancel subscription WindyAPI on Mon, 23 Aug 2021 11:09:38 GMT]]>@junichi_windy said in Cancel subscription WindyAPI:

jun.love.pc@gmail.com

Hello, do you have access to the admin?

]]>https://community.windy.com/post/85512https://community.windy.com/post/85512Mon, 23 Aug 2021 11:09:38 GMT