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    Cancel subscription WindyAPI

    Windy API v4
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    • J
      junichi_windy
      last edited by

      I have a subscription to the Windy API. (1199USD/Year)

      To cancel subscription, I need to send my email address to the following site:

      fastspring
      https://windy.onfastspring.com/account

      However, I have not received any reply to my email.
      jun.love.pc@gmail.com

      Is there a problem?
      I want to stop subscription.

      KorinaK 1 Reply Last reply Reply Quote 0
      • KorinaK
        Korina @junichi_windy
        last edited by

        @junichi_windy said in Cancel subscription WindyAPI:

        jun.love.pc@gmail.com

        Hello, do you have access to the admin?

        Korina

        1 Reply Last reply Reply Quote 1
        • J
          junichi_windy
          last edited by

          @korina said in Cancel subscription WindyAPI:

          Hello, do you have access to the admin?

          Hello. Thanks reply!

          Do you mean the fastspring admin panel or windy api admin panel?

          I can access the admin panel of windy api.
          But I can't stop the subscription from there.

          fastspring supposed to send a link to the admin panel if I send an email to this screen.
          https://windy.onfastspring.com/account
          1.png

          However, the reply email does't seem to reach my Gmail(jun.love.pc@gmail.com).
          So I can't see my admin panel of fastspring.

          1 Reply Last reply Reply Quote 0
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