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    No way to check account status - exposing me to possible fraud

    Windy Premium
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    • G
      gheumann | Premium
      last edited by

      I got an email that I SUSPECT is legit, telling me you were unable to process my annual subscription. I NEVER click a link on an email like that - it could be phishing! I go to the web site, log in, and expect to view my account and finds some sort of "manage my payments" link.

      I was able to log in without warning (upping the chances that the email I received was, in fact, phishing) but cannot find anyway to check my account status from your web page.

      Please advise

      KorinaK 1 Reply Last reply Reply Quote 0
      • KorinaK
        Korina @gheumann
        last edited by

        @gheumann Hello, you probably mean email from FastSpring, who is our payment provider. It is not spam. You can manage your payments and order at https://windy.onfastspring.com/account. Once you enter your email, you will get a link to your account.

        Korina

        DiscoverPGD 1 Reply Last reply Reply Quote 0
        • DiscoverPGD
          DiscoverPG @Korina | Premium
          last edited by

          @korina There should be a payment portal on our acccount profile page with a link to the fastspring.com site. I just got the same email, and spent 20 minutes trying to track down whether it was phishing or not. Definitely want to be a subscriber. Just don't want to get scammed.

          B Rad

          KorinaK 1 Reply Last reply Reply Quote 0
          • KorinaK
            Korina @DiscoverPG
            last edited by

            @discoverpg Hello, if you subscribe via desktop (fastspring), you can manage your orders at https://windy.onfastspring.com/account.

            Korina

            1 Reply Last reply Reply Quote 0
            • T
              Tzzzme
              last edited by

              Still looks like spam to me ... i'm not touching it

              KorinaK 1 Reply Last reply Reply Quote 0
              • KorinaK
                Korina @Tzzzme
                last edited by

                @Tzzzme Hello, what are you not touching, please? The link https://windy.onfastspring.com/account is official admin address for the Fastspring orders.

                Korina

                1 Reply Last reply Reply Quote 0
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