I have downloaded repeatedly the Namibian maps, but continue to receive an error message when trying to plan a route.
@kestrel501 Hello, what is your Android version please? What error are you receiving exactly?
@korina i am using an iphone 12. The error message reads
Data for off-line route planning is incomplete.
Please download the remaining maps and try again
However, i have downloaded (repeatedly) the relevant maps
@kestrel501 Hello, I would recommend to reinstall the app.
@korina how will i preserve my previous saved routes when re-installing the app?
@kestrel501 Hi, your saved route are connected with your account. Reinstalling has no effect on them.
@korina i did delete / re-install the app. There is a different error message:
„Planning route by car
Route planning failed. If the problem persists,
Edit the route and try again“
There is no indication which part of the route is the problem?