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    Not receiving notifications

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    • Jason Surette
      Jason Surette last edited by

      I have never received any notifications or weather alerts in the year+ I have been using Windy. I have tried settings on my phone, tablet and computer. I logged out and back in numerous times. Just tried changing my email address, did not receive a confirmation email. Is this just me?

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @Jason Surette last edited by Korina

        @jason-surette Hello, the reason why you do not receive notifications might be that you have too many conditions in one alert. Please understand that in order to receive alert, all selected conditions have to occur at the same time.

        I would recommend to reduce the number of conditions or create separate alerts for each of them.

        Korina

        1 Reply Last reply Reply Quote 1
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