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    How to stop automatic pro version payment

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    • Larsfunder
      Larsfunder last edited by

      Hallo I want to unsubscribe windy pro, as I don't find the thermal ( glider) feature good.
      How do I unsubscribe so automatic payment stops at end of current subscription?

      Ps don't like automatic payment in apps.

      Brgds
      Lars Funder.

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @Larsfunder last edited by

        @larsfunder Hello Lars, our app Windy.com has no subscription called "Windy PRO". Please make sure, you are contacting the correct company, here is our app - https://apps.apple.com/app/apple-store/id1161387262

        To cancel the subscription, you have to go to a platform you are originally subscribed to since we don’t have any control over these platforms:

        App Store – https://support.apple.com/en-us/HT202039
        Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

        FastSpring orders can be managed here - https://windy.onfastspring.com/account.

        Korina

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