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    • habanero1
      habanero1 last edited by

      Good day,

      I tried purchasing a Windy annual subscription form the website, and I selected "PayPal" as the preffered method of payment. From fulfilling the requested info from the payment provider "FastSpring" it redirect me to Paypal website, but throws a "Page not found" error.

      Is it possible to take a look at that?

      Thank you,

      Korina 1 Reply Last reply Reply Quote 0
      • petra.pik
        petra.pik last edited by

        Hello @habanero1, thank you for considering supporting us!

        I would recommend trying a different browser or/and private window.
        In case you still get the error message, please, contact us at support(at)windy.com.

        Petra

        1 Reply Last reply Reply Quote 0
        • Korina
          Korina Administrator @habanero1 last edited by

          @habanero1 Hello, this is likely an issue on the FastSpring side, I would recommend to try different payment method.

          Korina

          1 Reply Last reply Reply Quote 0
          • habanero1
            habanero1 last edited by

            Thank you for the help both of you. I tried again this morning. Cleared the cookies/cache/session, and it worked flawlessly.

            Thank you so much!

            1 Reply Last reply Reply Quote 0
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