Missing layers
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Hello,
we are using (paying for) the professional windy api and are missing some overlays that are advertised on your website.
I marked the ones that are not available. (-->)wind
wind gusts
wind accumulation
rain & thunder
rain accumulation
new snow
--> (key exists but it's not working) snow depth
precipitation type
--> thunderstorms
temperature
dew point
humidity
--> (key exists but it's not working) freezing altitude
clouds
high clouds
medium clouds
low clouds
fog
--> cloud tops
CAPE index
waves
swell
swell 2
--> swell 3
wind waves
--> sea temperature
currents
CO concentration
dust mass
SO2 mass
--> NO₂
--> PM2.5
--> aerosol
--> ozone layer
pressure
--> extreme wind
--> extreme temperature
--> extreme rain
satelliteThere is also a key for Tidal currents but it's not working and will also throw an error.
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Regarding the Isolines:
geopotential height is not working and freezing altitude is missing
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@lefunkyfancy Hello, how long have you been using our API? The mentioned layers stopped working suddenly or they never worked?
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@korina we used the trial a couple of weeks for development purpose and now switched to the professional version last week. So in the end the layers never worked for us.
From all the missing ones we just would like to use Sea Temperature and Tidal Currents if it's possible. -
@lefunkyfancy What email address did you use for API purchase please?
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@lefunkyfancy Could you please give us more details about the missing layers? What happens if you try to access them?
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@korina if you can provide me the keys for the layers i can test it but since i'm not getting them with store.getAllowed('overlay') i don't have a clue how to access them
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@korina i just looked up the keys in the html code of your website
if i use the key sst for sea temperature it will just through an error at the marked line
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@korina
this is the version loaded if you need this information too
https://www.windy.com/v/23.1.1.lib.baaa/lib.js -
@lefunkyfancy Hello, can you please post the website where you have the API implemented?
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@korina you wouldn't have access to view the windy implementation on our website
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@lefunkyfancy We cannot help you then :-( I just checked some other professional API implementations and everything works like a charm. It is probably some specific issue for your implementation, so we need to have an access to help you.
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@marekd do they also load version 23.1.1 or ist it a newer one?
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@marekd so i just created a very simple basic hello-world example based on yours from github and i can't see those missing layers in your default ui and won't get them if i log all allowed overlay types.
So i realy don't think it's a problem with our implementation. -
This post is deleted! -
@lefunkyfancy I removed your last post, but you found the problem. We have never received payment for your API key. Please contact @Korina or @petra-pik and send them your payment invoice to fix the issue.
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@marekd okay we will get in contact with them since our account was already debited.
