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    Screen blackout

    Bug Reports
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    • hurakn
      hurakn | Premium last edited by

      Every time I zoom in or out and scroll days forward the app goes completely in to a black screen.

      Korina 1 Reply Last reply Reply Quote 1
      • Korina
        Korina Administrator @hurakn last edited by

        @hurakn Hello, please give us more details about your device and app version. Also screenshot/video would be helpful.

        Korina

        yosoyham 1 Reply Last reply Reply Quote 0
        • yosoyham
          yosoyham @Korina | Premium last edited by

          @korina
          The app is almost useless since I updated to IOS15 … when looking at radar and thunder the screen will turn completely white and I have to close the app by swiping it up … it happens every time I use it

          Korina 1 Reply Last reply Reply Quote 0
          • Korina
            Korina Administrator @yosoyham last edited by

            @yosoyham @hurakn Hi, what device type and version of Windy do you have please? We have just tested it on iOS15 and there is no issue.

            Korina

            yosoyham 2 Replies Last reply Reply Quote 0
            • yosoyham
              yosoyham @Korina | Premium last edited by

              @korina
              33.0.2 build 2021-9-8
              iPhone 12 Pro max

              1 Reply Last reply Reply Quote 0
              • yosoyham
                yosoyham @Korina | Premium last edited by

                @korina
                33.0.2 2021-9-08
                iPhone 12 Pro Max

                Korina 1 Reply Last reply Reply Quote 0
                • Korina
                  Korina Administrator @yosoyham last edited by Korina

                  @yosoyham Could you send us a video please? Also is there any error message in the Error console? Try to reinstall the app.

                  Korina

                  yosoyham 2 Replies Last reply Reply Quote 0
                  • yosoyham
                    yosoyham @Korina | Premium last edited by

                    @korina
                    Reinstalled app and still same thing … there are no errors reported in the bug console.

                    1 Reply Last reply Reply Quote 0
                    • yosoyham
                      yosoyham @Korina | Premium last edited by

                      @korina
                      How do I send a video?

                      Korina 1 Reply Last reply Reply Quote 0
                      • Korina
                        Korina Administrator @yosoyham last edited by

                        @yosoyham Please send us video at support[@]windy.com.

                        Korina

                        1 Reply Last reply Reply Quote 0
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