<![CDATA[Wrong Location]]>Hello team, my app reports a location that doesn't make sense: I am currently in the south of France, but it reports Paris; when I am in Italy, it reports German cities.
I've seen several posts reporting this issue, but rarely followed up : I am happy to provide additional info, logs, whatever is needed to help investigating!
Note that not only doesn't work at startup, but it doesn't detect the "Find my location" from the menu.

I have a Huawei P30;
app version: 33.0.2
built: 2021-09-20, 12:40
I tried to re-install, same issue.
I installed on another device, a Redmi Note, same issue.

I love the app, keep up the good work!

--Stefano

]]>https://community.windy.com/topic/18019/wrong-locationRSS for NodeTue, 15 Sep 2026 05:33:25 GMTWed, 29 Sep 2021 14:48:51 GMT60<![CDATA[Reply to Wrong Location on Tue, 26 Oct 2021 05:22:10 GMT]]>@idefix37 Thank you, let us know if you observe any issue.

]]>https://community.windy.com/post/90686https://community.windy.com/post/90686Tue, 26 Oct 2021 05:22:10 GMT<![CDATA[Reply to Wrong Location on Mon, 25 Oct 2021 18:06:23 GMT]]>@korina
I had no problem with my location because I had not used GPS positioning until then.
I will use this positioning mean to test the new update.

]]>https://community.windy.com/post/90663https://community.windy.com/post/90663Mon, 25 Oct 2021 18:06:23 GMT<![CDATA[Reply to Wrong Location on Mon, 25 Oct 2021 13:10:15 GMT]]>@Bob-Lublawe @idefix37 @rhc098 @Sjælland Hi, we have just released a new update that contains a fix for the location bug. Please update Windy and let us know if the problem persists.

]]>https://community.windy.com/post/90631https://community.windy.com/post/90631Mon, 25 Oct 2021 13:10:15 GMT<![CDATA[Reply to Wrong Location on Mon, 25 Oct 2021 06:20:57 GMT]]>@erpreciso Happy to hear this! :)

]]>https://community.windy.com/post/90589https://community.windy.com/post/90589Mon, 25 Oct 2021 06:20:57 GMT<![CDATA[Reply to Wrong Location on Sun, 24 Oct 2021 06:43:21 GMT]]>@korina Hello, since I moved to Spain two weeks ago, my location is now accurately reported. I already moved some hundreds kilometers along the Pyreneus mountains, and the app correctly gives me the weather of where I am, both at startup and with "Find my location". I also can see the blue pulsing dot, in the map, corresponding to my location, regardless how I move the map. Thanks for the great app and for the very responsive support forum!
--Stefano

]]>https://community.windy.com/post/90521https://community.windy.com/post/90521Sun, 24 Oct 2021 06:43:21 GMT<![CDATA[Reply to Wrong Location on Wed, 13 Oct 2021 07:39:51 GMT]]>@rhc098 Thank you for details, we are investigating the issue.

]]>https://community.windy.com/post/89623https://community.windy.com/post/89623Wed, 13 Oct 2021 07:39:51 GMT<![CDATA[Reply to Wrong Location on Tue, 12 Oct 2021 19:05:03 GMT]]>@korina Android 11 with September patch

]]>https://community.windy.com/post/89580https://community.windy.com/post/89580Tue, 12 Oct 2021 19:05:03 GMT<![CDATA[Reply to Wrong Location on Mon, 11 Oct 2021 11:06:06 GMT]]>@rhc098 Hello, what Android version do you have please?

]]>https://community.windy.com/post/89453https://community.windy.com/post/89453Mon, 11 Oct 2021 11:06:06 GMT<![CDATA[Reply to Wrong Location on Fri, 08 Oct 2021 20:56:40 GMT]]>Seeing this as well, but only in Android widgets. Opening the app or refreshing the widgets manually will correct the location error. I live in south metro Atlanta, but it will routinely claim that I'm in Sandy Springs, GA or, as of today, Central Florida.

Running version 33.0.2 on a Samsung Galaxy Z Fold 3

]]>https://community.windy.com/post/89272https://community.windy.com/post/89272Fri, 08 Oct 2021 20:56:40 GMT<![CDATA[Reply to Wrong Location on Fri, 08 Oct 2021 06:43:13 GMT]]>@sjælland Hello, the selected layers are only saved to the local storage of a browser on your computer. If you have a settings that deletes all the site data, that is likely the reason you have issues.
Layers are not saved to the cloud, we will remove this text.

]]>https://community.windy.com/post/89205https://community.windy.com/post/89205Fri, 08 Oct 2021 06:43:13 GMT<![CDATA[Reply to Wrong Location on Thu, 07 Oct 2021 09:01:06 GMT]]>@Korina @erpreciso
First of all I'm sorry if I hijacked a thread but the header covered partialy my problem and so, instead of opening another thread containing also "wrong location", perhaps due to other reasons, I used this one ;-) Perhaps it was the "wrong location" :-)))
Yes I'm using the latest Firefox 93.0.
I do now understand that the layers preferences, despite what is written completely at the bottom of the folded-open layers-menu, are not saved in the Cloud but in the browsers cache.
Screen Shot 2021-10-07 at 10.04.45.png

I think that's were the problem lays as my Firefox settings are such that Firefox deletes cookies, site-data and caches upon Firefox closure.
Whether this also influences the location-settings, I don't know. Even with the latest Firefox the location setting goes back to the IP location instead of the selected preferred town.
It has to be noted however that this problem of not saving the location exist (only?) on my Macbook (Sierra 10.12.6, Firefox 93.0) but not on my iPhone App. I guess closing the App on an iPhone does not wipe out caches.

If deemed required we can continue this discussion in another thread; please advice ......

]]>https://community.windy.com/post/89111https://community.windy.com/post/89111Thu, 07 Oct 2021 09:01:06 GMT<![CDATA[Reply to Wrong Location on Thu, 07 Oct 2021 07:56:01 GMT]]>@erpreciso said in Wrong Location:

I understand @Sjælland problem is more about saving settings in the cloud and across devices,

My post about saving settings was addressed to you too just because you were referring to @Sjælland post.

There is apparently a problem with user location, OK. But You can save Perpignan as favorite. Of course it is one click more to display the local weather.

]]>https://community.windy.com/post/89110https://community.windy.com/post/89110Thu, 07 Oct 2021 07:56:01 GMT<![CDATA[Reply to Wrong Location on Thu, 07 Oct 2021 07:47:12 GMT]]>@erpreciso Hello, we are aware that some users experience issues with location determination and we are working on fixing it.

For now, I would suggest to try reinstalling the app, checking that you have allowed Windy to use your location and selecting option "determine by GPS" in the app's settings.

]]>https://community.windy.com/post/89108https://community.windy.com/post/89108Thu, 07 Oct 2021 07:47:12 GMT<![CDATA[Reply to Wrong Location on Thu, 07 Oct 2021 07:07:18 GMT]]>@idefix37 I don't have any problem with layers or setting in the cloud; I love the app and the functionalities, and all seems working as expected.
My problem is the wrong location: I am currently in Perpignan (France) and "Find my location" detect Marseille (France), 200km East. Is the problem clear, and are you working on a solution, or should I open a new thread since it seems this one is used for everything except the original post' issue?
Screenshot 2021-10-07 090645.png
Screenshot_20211007_085210_cz.seznam.windymaps.jpg
Many thanks.
--Stefano

]]>https://community.windy.com/post/89102https://community.windy.com/post/89102Thu, 07 Oct 2021 07:07:18 GMT<![CDATA[Reply to Wrong Location on Thu, 07 Oct 2021 06:45:19 GMT]]>@erpreciso @Sjælland Yes, the layers are not part of the cloud, they are not saved there, but your browser should remember the selection in cache. However the Start-up location is saved to cloud.

Have you tried to update your Firefox to the latest version?

]]>https://community.windy.com/post/89100https://community.windy.com/post/89100Thu, 07 Oct 2021 06:45:19 GMT<![CDATA[Reply to Wrong Location on Thu, 07 Oct 2021 06:25:35 GMT]]>@sjælland
@erpreciso

Your selection of layers is not really saved in the cloud. So next time you open Windy, you get the default list of layers. There is only the parameters shown in the Settings menu which are saved, including units.

]]>https://community.windy.com/post/89098https://community.windy.com/post/89098Thu, 07 Oct 2021 06:25:35 GMT<![CDATA[Reply to Wrong Location on Wed, 06 Oct 2021 12:47:47 GMT]]>@sjælland @Korina @petra-pik thanks for the activity on this post, however I understand @Sjælland problem is more about saving settings in the cloud and across devices, rather than the wrong location detected by the app, either at startup or using "Find my Location", that I understand is experienced also by @Bob-Lublawe and other users in other threads. Thanks.
--Stefano

]]>https://community.windy.com/post/89043https://community.windy.com/post/89043Wed, 06 Oct 2021 12:47:47 GMT<![CDATA[Reply to Wrong Location on Wed, 06 Oct 2021 05:59:49 GMT]]>@korina Thank you for your reply.
When in logged in, in "settings", regardless which location I select (in my case a nearby town), after having officially logged out, closing Firefox 92.0.1 (Mac OS 10.12.6) after logging back into Windy the location is back to: "determined by IP address".
The same happens when I blank-out, on the right-hand side of the screen in "layers", a whole bunch of layers which I don't require like swell, NO2, waves, water-temperature, snow etc etc, they only stay as long as I'm logged in. As soon as I log-out and log back in, my selection is gone and everything is back to the "standard" lay-out (including back to the IP location)
The only layers which seems to be saved and do stay after having logged out and back in again are the few selected layers in the bottom right-hand side of the screen (for example selected wind-speed in m/s instead of knots)
So only a very few personalized options do get saved, however the bulk of my selections just disappear after having logged out.
Unless that I make a mistake, that there is a "save" button to save my selected location and preferred layers, but if the program is mend to save these things automatically; apart from a few exceptions, it doesn't work on my computer.
Please let me know if I've to clarify more or if I'm making a mistake?
With kind regards: sjælland.

]]>https://community.windy.com/post/88996https://community.windy.com/post/88996Wed, 06 Oct 2021 05:59:49 GMT<![CDATA[Reply to Wrong Location on Tue, 05 Oct 2021 13:03:10 GMT]]>@sjælland Hello, settings such as start-up location should always be saved to your account. When you select "Determine by GPS" in your profile and revisit the settings later, the start-up location changes to "determine by IP"? Or was that just one time thing.

The same goes for selected layers in the menu.

]]>https://community.windy.com/post/88943https://community.windy.com/post/88943Tue, 05 Oct 2021 13:03:10 GMT<![CDATA[Reply to Wrong Location on Sun, 03 Oct 2021 05:58:28 GMT]]>@sjælland

Update to my comment above: browsing through the forum I've seen this "not-storing-in-the-cloud" problem already reported back in 2019 !
It's either not solvable or nothing gets done about it ??
Please Windy report the latest status ......

]]>https://community.windy.com/post/88732https://community.windy.com/post/88732Sun, 03 Oct 2021 05:58:28 GMT<![CDATA[Reply to Wrong Location on Thu, 30 Sep 2021 10:24:22 GMT]]>Same here, being logged in as a "premium member" the page doesn't store my favored location and jumps back to the default IP address setting.
Not only that, but also in "Layers" if I blank out waves / air quality and a whole bunch of others they are just back when I revisit the page.
It seems that only a few things are stored in the cloud, but the bulk of my preferences are not :-(
A bit of a pain in the butt of the else excellent webpage ...
Hope that it can be resolved soon .....

]]>https://community.windy.com/post/88522https://community.windy.com/post/88522Thu, 30 Sep 2021 10:24:22 GMT<![CDATA[Reply to Wrong Location on Thu, 30 Sep 2021 10:05:04 GMT]]>@petra-pik thanks petra and @Korina , "Use GPS" at startup is selected, and the app is allowed to use GPS (I have only the option "while using the app"). As a patch I am doing as suggested, setting my current location as favorite and then startup with that favorite, but I am in the middle of a on-the-road trip (lucky me) so missing the GPS option is slightly annoying. Looking forward for a fix and keep up the good work.

]]>https://community.windy.com/post/88519https://community.windy.com/post/88519Thu, 30 Sep 2021 10:05:04 GMT<![CDATA[Reply to Wrong Location on Thu, 30 Sep 2021 07:55:06 GMT]]>@bob-lublawe Thank you for input, we are working on a fix.

]]>https://community.windy.com/post/88505https://community.windy.com/post/88505Thu, 30 Sep 2021 07:55:06 GMT<![CDATA[Reply to Wrong Location on Wed, 29 Sep 2021 16:48:40 GMT]]>Same problem here, located in the south of Denmark, bookmarked my location, set Windy to use GPS for start-up location, but it consistently sets my GPS-location to either one of two larger cities about 30 km's away. Using GPS data is allowed (when app is in use). Using "Find my location" in the menu doesn't help.
Huawei Mate 20 Pro

]]>https://community.windy.com/post/88469https://community.windy.com/post/88469Wed, 29 Sep 2021 16:48:40 GMT