Freezing Level Not Working

[KyawThanOo]

Freezing level not showing value on the map since last 2 days ago.

[petra.pik]

Hello @KyawThanOo, would you please upload a screenshot?
Do you experiencing this on our website or in the application?

[Tembek]

I can confirm neither the freezing level nor freezing alt isolines are working on either my iPhone 10 or iPad Air 4th generation both running iOS 14.8, or on the web version. I’ve tried loading screenshots but get an undefined error.


[idefix37]

@tembek

[auweatherwatcher]

@petra-pik Yeah it doesn't seem to work on the web either.

[auweatherwatcher]

@petra-pik it seems to have fixed itself on Safari browser but on iPhone it's still not working

[auweatherwatcher]

@petra-pik another thing I noticed on Safari browser 15.0 (15612.1.29.41.4, 15612): when I create a new window session of windy.com and then click freezing altitude it doesn't show. But when I click on the various cloud levels H, M, L, cloud base, visibility and then go back to click on freezing altitude it shows up correctly.

[Korina]

@auweatherwatcher @idefix37 @KyawThanOo @Tembek Hello, thank you for report, we fix it and Freezing altitude should be working.