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    PREMIUM false reccuring payment

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    • metacrea
      metacrea | Premium last edited by

      Hello,

      it seems that I have been billed several times 5x for my annual subscription
      thank you for my refund

      there is a problem with fastspring I believe because I keep receiving payment requests

      petra.pik Korina 2 Replies Last reply Reply Quote 0
      • petra.pik
        petra.pik @metacrea last edited by

        Hello @metacrea, we are sorry for the inconvenience. Please, contact us at support(at)windy.com and we will help you sort it out.

        Petra

        1 Reply Last reply Reply Quote 0
        • Korina
          Korina Administrator @metacrea last edited by

          @metacrea Hello, all of the 5 payment attempts failed, that means you have not been charged. I have sent you email with more details.

          Korina

          1 Reply Last reply Reply Quote 0
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