I was charged for windy premium but got no premium access, and I see that there's no help or no one that I can contact, Im already regretting this
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I paid through paypal the premium subscription but got none. After the payment I was just diverted back to the 'select your subscription type' screen
Either return my money or give me the premium access
Also, there is no help or no one to contact
I am so regretting this
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@gusdrach 
image url)gujadra@gmail.com is my paypal account
Please just return my money
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Hello @gusdrach, I am sorry to hear about this inconvenience.
This manual will help you, with few simple steps, restore the purchase – https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
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@petra-pik no no
return my money
I have no restoration code -
@gusdrac Thanks, I got my balance back
I thought this was a more serious and well established app
Didnt think it was a shaky thing ran by a bunch of random people -
@gusdrach, to cancel the subscription, you have to go to a platform you are originally subscribed to since Google Play and the App Store have their own administration to which we don’t have access to. The same goes for refunds.
If you are subscribed via the website (FastSpring), let me know what email address you used so I can refund you.
Here are links that will help you refund and cancel the subscription:
REFUND
App Store – https://support.apple.com/en-us/HT204084
Google Play – https://support.google.com/googleplaymusic/answer/2479637?hl=enCANCELLATION
App Store – https://support.apple.com/en-us/HT202039
Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
