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    Xiaomi pad 5

    Scheduled Pinned Locked Moved Bug Reports
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    • KorinaK Offline
      Korina @caydisikko
      last edited by

      @caydisikko Hello, there should not be any issue with installation. Please try to clear your cache - https://www.alphr.com/clear-google-play-cache/

      Korina

      C 2 Replies Last reply Reply Quote 0
      • C Offline
        caydisikko @Korina
        last edited by

        @korina Unfortunatelly it doesn't work. Still message: Device not compatible with this version

        1 Reply Last reply Reply Quote 0
        • C Offline
          caydisikko @Korina
          last edited by

          @korina Any other idea, please?

          KorinaK 1 Reply Last reply Reply Quote 0
          • KorinaK Offline
            Korina @caydisikko
            last edited by

            @caydisikko Hello, unfortunately there seems to be no other advice. Try the reinstall the Google Play Store.

            Korina

            1 Reply Last reply Reply Quote 0
            • hlaurentH Offline
              hlaurent | Premium
              last edited by

              I have the exact same issue. The app is not listed on the Play Store for the Pad 5.

              KorinaK 1 Reply Last reply Reply Quote 0
              • KorinaK Offline
                Korina @hlaurent
                last edited by Korina

                @hlaurent @caydisikko Hello, this is unfortunately an issue of Xiaomi and Google Play.

                Please try steps in this article and let us know if they worked -https://c.mi.com/oc/thread-3132468-1-0.html?mobile=no

                Korina

                ggrossG 1 Reply Last reply Reply Quote 0
                • ggrossG Offline
                  ggross @Korina
                  last edited by

                  @korina
                  I tried all the above and still cannot install the app on my Xiaomi pad 5. It does not show up on the Play Store from the phone, neither from the Play Store accessed on my PC browser.

                  KorinaK 1 Reply Last reply Reply Quote 0
                  • KorinaK Offline
                    Korina @ggross
                    last edited by

                    @ggross Hello, does your device have GPS?

                    Korina

                    ggrossG 1 Reply Last reply Reply Quote 0
                    • ggrossG Offline
                      ggross @Korina
                      last edited by

                      @korina As fas I have seen online, it hasn't GPS.
                      Is this a limiting factor? (Windy on PC does not need it).

                      KorinaK 1 Reply Last reply Reply Quote 0
                      • KorinaK Offline
                        Korina @ggross
                        last edited by

                        @ggross Please have a look at this article - https://deviceguides.vodafone.co.uk/xiaomi/mi-11-ultra-android-11-0/troubleshooting/apps-and-media/i-can-t-install-an-app/58/

                        Korina

                        ggrossG 1 Reply Last reply Reply Quote 0
                        • ggrossG Offline
                          ggross @Korina
                          last edited by

                          @korina I have my Google account activate always.

                          KorinaK 1 Reply Last reply Reply Quote 0
                          • KorinaK Offline
                            Korina @ggross
                            last edited by

                            @ggross Hello, you cannot find the app at all or there is a message that it is not compatible with your device?

                            Korina

                            ggrossG 1 Reply Last reply Reply Quote 0
                            • ggrossG Offline
                              ggross @Korina
                              last edited by

                              @korina in the android app store from the affected device (xiaomi pad 5) I cannot find the app. In the app store accessed from a pc browser the device appears greyed out (as non compatible). In my Pocophone F1 it all works correctly.

                              KorinaK 1 Reply Last reply Reply Quote 0
                              • KorinaK Offline
                                Korina @ggross
                                last edited by Korina

                                @ggross Hi, we found the issue, your version of Xiaomi Pad is actually not supported. We will fix this issue with the next update.

                                Korina

                                ggrossG 1 Reply Last reply Reply Quote 0
                                • ggrossG Offline
                                  ggross @Korina
                                  last edited by

                                  @korina Ok, but it is not a Huawey pad, its a Xiaomi Pad 5.

                                  KorinaK 1 Reply Last reply Reply Quote 0
                                  • KorinaK Offline
                                    Korina @ggross
                                    last edited by Korina

                                    @ggross I apologize, I meant Xiaomi.

                                    Korina

                                    1 Reply Last reply Reply Quote 0
                                    • ggrossG Offline
                                      ggross
                                      last edited by

                                      @korina , thank you very much. Do you know when this new version is coming out?

                                      KorinaK 1 Reply Last reply Reply Quote 0
                                      • KorinaK Offline
                                        Korina @ggross
                                        last edited by

                                        @ggross It should come out within a few days.

                                        Korina

                                        1 Reply Last reply Reply Quote 0
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