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    Xiaomi pad 5

    Scheduled Pinned Locked Moved Bug Reports
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    • KorinaK Offline
      Korina @hlaurent
      last edited by Korina

      @hlaurent @caydisikko Hello, this is unfortunately an issue of Xiaomi and Google Play.

      Please try steps in this article and let us know if they worked -https://c.mi.com/oc/thread-3132468-1-0.html?mobile=no

      Korina

      ggrossG 1 Reply Last reply Reply Quote 0
      • ggrossG Offline
        ggross @Korina
        last edited by

        @korina
        I tried all the above and still cannot install the app on my Xiaomi pad 5. It does not show up on the Play Store from the phone, neither from the Play Store accessed on my PC browser.

        KorinaK 1 Reply Last reply Reply Quote 0
        • KorinaK Offline
          Korina @ggross
          last edited by

          @ggross Hello, does your device have GPS?

          Korina

          ggrossG 1 Reply Last reply Reply Quote 0
          • ggrossG Offline
            ggross @Korina
            last edited by

            @korina As fas I have seen online, it hasn't GPS.
            Is this a limiting factor? (Windy on PC does not need it).

            KorinaK 1 Reply Last reply Reply Quote 0
            • KorinaK Offline
              Korina @ggross
              last edited by

              @ggross Please have a look at this article - https://deviceguides.vodafone.co.uk/xiaomi/mi-11-ultra-android-11-0/troubleshooting/apps-and-media/i-can-t-install-an-app/58/

              Korina

              ggrossG 1 Reply Last reply Reply Quote 0
              • ggrossG Offline
                ggross @Korina
                last edited by

                @korina I have my Google account activate always.

                KorinaK 1 Reply Last reply Reply Quote 0
                • KorinaK Offline
                  Korina @ggross
                  last edited by

                  @ggross Hello, you cannot find the app at all or there is a message that it is not compatible with your device?

                  Korina

                  ggrossG 1 Reply Last reply Reply Quote 0
                  • ggrossG Offline
                    ggross @Korina
                    last edited by

                    @korina in the android app store from the affected device (xiaomi pad 5) I cannot find the app. In the app store accessed from a pc browser the device appears greyed out (as non compatible). In my Pocophone F1 it all works correctly.

                    KorinaK 1 Reply Last reply Reply Quote 0
                    • KorinaK Offline
                      Korina @ggross
                      last edited by Korina

                      @ggross Hi, we found the issue, your version of Xiaomi Pad is actually not supported. We will fix this issue with the next update.

                      Korina

                      ggrossG 1 Reply Last reply Reply Quote 0
                      • ggrossG Offline
                        ggross @Korina
                        last edited by

                        @korina Ok, but it is not a Huawey pad, its a Xiaomi Pad 5.

                        KorinaK 1 Reply Last reply Reply Quote 0
                        • KorinaK Offline
                          Korina @ggross
                          last edited by Korina

                          @ggross I apologize, I meant Xiaomi.

                          Korina

                          1 Reply Last reply Reply Quote 0
                          • ggrossG Offline
                            ggross
                            last edited by

                            @korina , thank you very much. Do you know when this new version is coming out?

                            KorinaK 1 Reply Last reply Reply Quote 0
                            • KorinaK Offline
                              Korina @ggross
                              last edited by

                              @ggross It should come out within a few days.

                              Korina

                              1 Reply Last reply Reply Quote 0
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