Ipad OS 15 - windy.com page freezes
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Bit it’s behaving today, hasn’t frozen once!
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@henryhunter Could be an issue of your browser. Make sure you have the latest version.
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@korina On iPad the browser version is updated automatically so always latest - also same freeze in Safari or Chrome so not browser specific. Unfortunately it had started freezing up on me regularly. If I switch focus to another app and come back to browser windy page is often unresponsive. No error message, and won’t reload, so have to kill tab and start again. Interested to know if any others are reporting issue with iPad OS 15.1 and Windy
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@korina this crash can also be reproduced 100% by selecting cloudbase then moving slider across a couple of days, after a few moments the page freezes.
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@henryhunter What version of iPad do you have please?
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@korina iPad Pro 9.7in model number MLQ42B/A running software version 15.1
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@henryhunter Hello, we will release an update that should solve some of the compatibility issues. Let me know if the issue still persists.
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@korina Great, thanks. Please let us know when released so I can check. Right now I need to restart page every few minutes.
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@henryhunter Hello, the release it out. We have added "Graphic compatibility mode" into the settings. Please try Windy with this mode and let us know if the issue persists.
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@korina it’s working well now using that setting, thanks very much. Perhaps it would make sense for that setting to be on by default for certain configurations.
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@henryhunter We just released another fix. It should not affect graphic compatibility mode, but it should fix the default mode. Could you please try to turn graphic compatibility mode off and let us know if it works properly? Thank you!
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@marekd sorry, switching off compatibility mode breaks it again. It is easily replicable on my iPad Pro IPad OS 15.1 by selecting cloudbase and then moving the slider a few times. Switching compatibility mode back on, all is fine.
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The page is crashing now sometimes, even with compatibility mode switched on.
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@henryhunter: same isue in my android too.
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@charlie0923 Hello, does it crash also with compatibility mode? Also what device and OS version do you use please?
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Any prospect for a fix? Using the time slider with cloudbase to scroll forward always causes it to crash.
Graphics compatibility on
iPad Pro 9.7
iPad os 15.1
Safari -
@henryhunter Hello, did you try to reinstall the app? I would also recommend to check if you have enough space on your phone.
What version of Windy do you have currently?
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@korina Hi, I am using iPad, not phone, I have plenty of space. I am using the web page in a browser, not app. The problem is becoming worse - it crashes every time I use it.
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Hello @henryhunter, we are currently releasing a new version of the application.
Once you have the new version and the app freezes for you, there will be a 'Graphic compatibility mode' button in the Menu > Settings you can enable.
In case the issue will persist after enabling the Compatibility mode, please, let us know. -
@petra-pik Thanks Petra, I repeat, I am not using the app, I am using the web page. The web page keeps freezing and I have to kill the tab and restart. I have already set “graphics compatibility mode” to On. Thanks.
