I paid the Premium life time fee but now ...
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Good afternoon,
I use Windy almost everyday, I love it. However, I just noticed that my Premium "crown" is missing. I noticed this when I tried to access the 3D rendering and was offered to pay again. Well I'm not going to do that since I've already done it once :-)
So I'm concerned that maybe changing my email or something caused this ? I don't want to offer that information in a public form so if there's a way to contact privately.
Thank you,
Lakeborn
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@lakeborn Hello, we do not have any life time subscription option. Are you sure you have subscribed to Windy.com application?
Korina
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@Korina
I’m confusedI assume that the annual subscription is $19.98, while the one time $29.95.
From the Windy iOS app itself, it pops up a premium dialog that compares the free and subscription
Buy for one year
$29.99
One-time payment, no commitmentAnnual subscription
$18.99 / year
Approximately $1.6 a month -
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@lakeborn Yes, we have never offered life-time Premium, you are referring to a different application. We know that some other apps offer life-time purchase.
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@flysnj Hello, this is correct, but the One time payment gives you Premium access for 1 year only with no subscription, it is not life-time access.
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@korina Usually a one-time fee is for a permanent license, in my experience. Your one time fee for one year is about 50% more than a subscription for the same time period. How would a user benefit from buying the one year, one time, license? I see big potential for customer confusion.
You have a great product, but for my current needs, the subscription price is a bit excessive for me.
I would certainly be interested if you had a permanent license price. I understand that you may have a recurring cost for getting source data, so perhaps you could have a version where the other weather models require a subscription. -
I am confused.
It seems backwards.
It's cheaper to pay monthly?
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@flysnj Hello, the difference is in subscription model.
The one-time purchase has no subscription, therefore you are not signing up for continuous renewal like with the cheaper option.
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@mel-jon Hello, we do not have any monthly option. This is only a calculation how much you can save with the Annual option.
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I paid 119.00 for a lifetime premium upgrade. It was a one time offer. I actually had the premium for a year. Now it is gone and I have no recourse to get it back.
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