I paid the Premium life time fee but now ...
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Good afternoon,
I use Windy almost everyday, I love it. However, I just noticed that my Premium "crown" is missing. I noticed this when I tried to access the 3D rendering and was offered to pay again. Well I'm not going to do that since I've already done it once :-)
So I'm concerned that maybe changing my email or something caused this ? I don't want to offer that information in a public form so if there's a way to contact privately.
Thank you,
Lakeborn
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@lakeborn Hello, we do not have any life time subscription option. Are you sure you have subscribed to Windy.com application?
Korina
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@Korina
I’m confusedI assume that the annual subscription is $19.98, while the one time $29.95.
From the Windy iOS app itself, it pops up a premium dialog that compares the free and subscription
Buy for one year
$29.99
One-time payment, no commitmentAnnual subscription
$18.99 / year
Approximately $1.6 a month -
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@lakeborn Yes, we have never offered life-time Premium, you are referring to a different application. We know that some other apps offer life-time purchase.
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@flysnj Hello, this is correct, but the One time payment gives you Premium access for 1 year only with no subscription, it is not life-time access.
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@korina Usually a one-time fee is for a permanent license, in my experience. Your one time fee for one year is about 50% more than a subscription for the same time period. How would a user benefit from buying the one year, one time, license? I see big potential for customer confusion.
You have a great product, but for my current needs, the subscription price is a bit excessive for me.
I would certainly be interested if you had a permanent license price. I understand that you may have a recurring cost for getting source data, so perhaps you could have a version where the other weather models require a subscription. -
I am confused.
It seems backwards.
It's cheaper to pay monthly?
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@flysnj Hello, the difference is in subscription model.
The one-time purchase has no subscription, therefore you are not signing up for continuous renewal like with the cheaper option.
Korina
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@mel-jon Hello, we do not have any monthly option. This is only a calculation how much you can save with the Annual option.
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I paid 119.00 for a lifetime premium upgrade. It was a one time offer. I actually had the premium for a year. Now it is gone and I have no recourse to get it back.
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@Korina this subscription model is indeed very confusing! I just asked Apple for a refund because I also misunderstood the concept.
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Well I agree with the gentleman on the lifetime subscription. As I recall the cost was like 119$ or 129$ which I paid. I may go over Amex and see if can determine when that payment was made.
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@mike2016
This lifetime subscription for this amount is NOT a Premium subscription on Windy.com. Windy.com has a red logo, identical to the one at the top of this page.
There is another app called Windy but with a blue logo. It has nothing to do with Windy.com and offers a lifetime Pro subscription. However, you are not on that app's forum. -
@samli There was a lifetime subscription a long long time ago, when you were WindyTV. Back then, all your loyal maven subscribers gave you feedback back on how to make the app better.
Then, Windy went big time off all that Beta testing, and took away all the lifetime subscribers accounts. I remember the day it happened. Probably before your time.
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@LarrySmith1000 Hello, I asked some of our colleagues, they are in the company since the beginning, and they even don't remember this.
However, you might be right that there were some advantages, definitely not Premium, available for users that assisted with Beta testing and other stuff in our first phase.
However, Premium has been completely new product.
