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    Charged twice for Annual subscription!

    Windy Premium
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    • Breezin101B
      Breezin101 | Premium
      last edited by

      How do I contact you for a refund???
      I was charged twice for an annual subscription by Google pay/windy on the same account.

      petra.pikP 1 Reply Last reply Reply Quote 0
      • petra.pikP
        petra.pik @Breezin101
        last edited by

        Hello @breezin101, thank you for supporting us!

        Through which platform are you subscribed?

        In case you are subscribed via the website (FastSpring), message me the email address you used and I can refund the duplicate order.

        To cancel and refund the subscription made via application, you have to go to a platform you are originally subscribed to since Google Play and the App Store have their own administration to which we don’t have access to.

        App Store – https://support.apple.com/en-us/HT204084
        Google Play – https://support.google.com/googleplay/answer/2479637?hl=en

        Petra

        1 Reply Last reply Reply Quote 0
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