Charged twice for Annual subscription!
Breezin101 | Premium last edited by
How do I contact you for a refund???
I was charged twice for an annual subscription by Google pay/windy on the same account.
petra.pik last edited by
Hello @breezin101, thank you for supporting us!
Through which platform are you subscribed?
In case you are subscribed via the website (FastSpring), message me the email address you used and I can refund the duplicate order.
To cancel and refund the subscription made via application, you have to go to a platform you are originally subscribed to since Google Play and the App Store have their own administration to which we don’t have access to.
App Store – https://support.apple.com/en-us/HT204084
Google Play – https://support.google.com/googleplay/answer/2479637?hl=en