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    • ycwu365724
      ycwu365724 | Premium last edited by

      This post is deleted!
      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @ycwu365724 last edited by

        @ycwu365724 Hello, the Windy Premium is linked to a Windy account, if you deleted the original account, you cannot have access to Premium features now. How did you purchase Premium, was it in the app or on desktop? Please send us a receipt to support[@]windy.com.

        Korina

        ycwu365724 2 Replies Last reply Reply Quote 0
        • ycwu365724
          ycwu365724 @Korina | Premium last edited by

          Hi @korina :

          I'm using the account wu365724@gmail.com .

          Attached please find my receipt got from My Google account. this morning (Sorry it wrote in Chinese, you can try to figure out it from some key words, please get back to me if I can provide some more message.)
          Screenshot_20211119-232625.png Screenshot_20211119-232722.png Screenshot_20211119-232921.png

          ycwu365724 Korina 2 Replies Last reply Reply Quote 0
          • ycwu365724
            ycwu365724 @ycwu365724 | Premium last edited by

            This post is deleted!
            1 Reply Last reply Reply Quote 0
            • ycwu365724
              ycwu365724 @Korina | Premium last edited by

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • Deleted by  ycwu365724 ycwu365724 
              • Korina
                Korina Administrator @ycwu365724 last edited by

                @ycwu365724 Hello, please send me the order ID of the Google Play purchase.

                Korina

                1 Reply Last reply Reply Quote 0
                • Restored by  Korina Korina 
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