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    Windy not working as before

    Fixed BUGs
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    • Filipe MayerF
      Filipe Mayer @headangle | Premium
      last edited by

      @headangle,(1) problem is that if I initiate query by Rain,Thunder all other layers do not provide info. or just show flashes of colors with no senseat all (2) If I initiate by the last layers and up, all perform perfectly until reaching Rain, Thunder wich does not work ( grey map , country borders and no motion whatsoever)
      Is it possible to delete Windy and download it again? In doing so did I loose my Premium status?

      1 Reply Last reply Reply Quote 1
      • Filipe MayerF
        Filipe Mayer @headangle | Premium
        last edited by

        @headangle Hello, posted a video with the mess
        of Rain,Thunder . To acess please click in my profile.

        KorinaK 1 Reply Last reply Reply Quote 0
        • KorinaK
          Korina @Filipe Mayer
          last edited by

          @filipe-mayer Hello, we are about to release a fix that should solve the problem. I will let you know once it is out.

          Korina

          H Filipe MayerF 3 Replies Last reply Reply Quote 0
          • H
            headangle @Korina | Premium
            last edited by

            @korina Screenshot 2021-11-24 at 09.39.47.png

            Cleared cache, restarted Chrome on Mac OSX 10.15.7 and this is the rubbish I get. This is a subscription service, yes?

            1 Reply Last reply Reply Quote 0
            • Filipe MayerF
              Filipe Mayer @Korina | Premium
              last edited by

              @korina, thanks a lot!

              1 Reply Last reply Reply Quote 0
              • Filipe MayerF
                Filipe Mayer @Korina | Premium
                last edited by

                @korina, Hello, still no news about your fix to
                solve my problem with Rain, thunder.

                KorinaK 1 Reply Last reply Reply Quote 0
                • KorinaK
                  Korina @Filipe Mayer
                  last edited by

                  @filipe-mayer Hello, we are releasing an update today. Please try Windy in the evening to find out if the issue persists.

                  Korina

                  Filipe MayerF 1 Reply Last reply Reply Quote 0
                  • Filipe MayerF
                    Filipe Mayer @Korina | Premium
                    last edited by

                    @korina, Hello, at 21:00 GMT your update did
                    not work! Images worst than ever. Grey or Pink
                    maps, all showing only the wind particles, regardless of the selected item. You must trie
                    something else. Only layers that work properly
                    are WIND ( full colours, wind particles moving
                    correctly) and...the OUTDOOR MAP!!! Its almost ridiculous as Windy work so well, for such a long time.

                    marekdM 1 Reply Last reply Reply Quote 0
                    • marekdM
                      marekd Administrator @Filipe Mayer
                      last edited by marekd

                      @headangle @filipe-mayer Please, try to turn on "Graphic compatibility mode" in settings https://www.windy.com/settings

                      Filipe MayerF 1 Reply Last reply Reply Quote 1
                      • marekdM
                        marekd Administrator
                        last edited by

                        Just some background info why we made changes in this area. Apple change Safari version in last MacOS and iOS. And it affects 3 our layers: Rain & thunder, Thermals and Precip. type. All these layers just freeze because of Safari new bug. So we had to solve it somehow and not just wait till Apple fix it in Safari. We changed the way we render our layers. It worked well during test, but unfortunately we are unable to cover all possible hardware and software combinations. We are still working on it and doing our best to fix it for all our users properly. We apologize for all inconveniences and thank you for your patience.

                        1 Reply Last reply Reply Quote 3
                        • Filipe MayerF
                          Filipe Mayer @marekd | Premium
                          last edited by

                          @marekd, Hello...... turned on the "Graphic compatibility mode" and PUFF 💥 suddenly everything returned to normal. Rain, thunder
                          working perfectly, lyke before. Thanks a lot for
                          exelent advise!

                          1 Reply Last reply Reply Quote 2
                          • marekdM
                            marekd Administrator
                            last edited by

                            @Filipe-Mayer We just released another fix. It should not affect graphic compatibility mode, but it should fix the default mode. Could you please try to turn graphic compatibility mode off and let us know if it works properly? Thank you!

                            1 Reply Last reply Reply Quote 0
                            • jason ignallJ
                              jason ignall @Filipe Mayer
                              last edited by

                              @Filipe-Mayer tablet version with latitude and longitude, latitude picker, play button or option is missing. I like the older version better

                              1 Reply Last reply Reply Quote 0
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