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    Windy not working as before

    Scheduled Pinned Locked Moved Fixed BUGs
    21 Posts 6 Posters 11.8k Views 2 Watching
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    • H Offline
      headangle @Korina | Premium
      last edited by

      @korina Screenshot 2021-11-24 at 09.39.47.png

      Cleared cache, restarted Chrome on Mac OSX 10.15.7 and this is the rubbish I get. This is a subscription service, yes?

      1 Reply Last reply Reply Quote 0
      • Filipe MayerF Offline
        Filipe Mayer @Korina | Premium
        last edited by

        @korina, thanks a lot!

        1 Reply Last reply Reply Quote 0
        • Filipe MayerF Offline
          Filipe Mayer @Korina | Premium
          last edited by

          @korina, Hello, still no news about your fix to
          solve my problem with Rain, thunder.

          KorinaK 1 Reply Last reply Reply Quote 0
          • KorinaK Offline
            Korina @Filipe Mayer
            last edited by

            @filipe-mayer Hello, we are releasing an update today. Please try Windy in the evening to find out if the issue persists.

            Korina

            Filipe MayerF 1 Reply Last reply Reply Quote 0
            • Filipe MayerF Offline
              Filipe Mayer @Korina | Premium
              last edited by

              @korina, Hello, at 21:00 GMT your update did
              not work! Images worst than ever. Grey or Pink
              maps, all showing only the wind particles, regardless of the selected item. You must trie
              something else. Only layers that work properly
              are WIND ( full colours, wind particles moving
              correctly) and...the OUTDOOR MAP!!! Its almost ridiculous as Windy work so well, for such a long time.

              marekdM 1 Reply Last reply Reply Quote 0
              • marekdM Offline
                marekd Windy Staff @Filipe Mayer
                last edited by marekd

                @headangle @filipe-mayer Please, try to turn on "Graphic compatibility mode" in settings https://www.windy.com/settings

                Filipe MayerF 1 Reply Last reply Reply Quote 1
                • marekdM Offline
                  marekd Windy Staff
                  last edited by

                  Just some background info why we made changes in this area. Apple change Safari version in last MacOS and iOS. And it affects 3 our layers: Rain & thunder, Thermals and Precip. type. All these layers just freeze because of Safari new bug. So we had to solve it somehow and not just wait till Apple fix it in Safari. We changed the way we render our layers. It worked well during test, but unfortunately we are unable to cover all possible hardware and software combinations. We are still working on it and doing our best to fix it for all our users properly. We apologize for all inconveniences and thank you for your patience.

                  1 Reply Last reply Reply Quote 3
                  • Filipe MayerF Offline
                    Filipe Mayer @marekd | Premium
                    last edited by

                    @marekd, Hello...... turned on the "Graphic compatibility mode" and PUFF 💥 suddenly everything returned to normal. Rain, thunder
                    working perfectly, lyke before. Thanks a lot for
                    exelent advise!

                    1 Reply Last reply Reply Quote 2
                    • marekdM Offline
                      marekd Windy Staff
                      last edited by

                      @Filipe-Mayer We just released another fix. It should not affect graphic compatibility mode, but it should fix the default mode. Could you please try to turn graphic compatibility mode off and let us know if it works properly? Thank you!

                      1 Reply Last reply Reply Quote 0
                      • jason ignallJ Offline
                        jason ignall @Filipe Mayer
                        last edited by

                        @Filipe-Mayer tablet version with latitude and longitude, latitude picker, play button or option is missing. I like the older version better

                        1 Reply Last reply Reply Quote 0
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