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    Scheduled Pinned Locked Moved Windy Premium
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    • M Offline
      Maxtina | Premium
      last edited by

      Hello.

      This morning I bought the premium subscription but the App and website says there is no one.

      I have the receipt.

      Can you take a look please?

      Thanks

      1 Reply Last reply Reply Quote 0
      • petra.pikP Offline
        petra.pik
        last edited by

        Hello @Maxtina, thank you for supporting us by subscribing to Windy Premium!

        To access your Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
        Note that the restoration process has to be followed on the device you originally placed an order on.

        If the restoration fails, please, let me know in which step it failed and if there was an error message.

        Petra

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