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    Satellite images doesn’t show

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    • NicoPalleiro
      NicoPalleiro last edited by

      In the satellite animation there is a problem, never load or show the info, there is no animation on any of the three options: Blue, Vis or IR.

      idefix37 J 2 Replies Last reply Reply Quote 1
      • idefix37
        idefix37 Sailor Moderator @NicoPalleiro last edited by

        @nicopalleiro
        Where do you get this issue. Currently I’ve no problem to have Satellite animation with the 3 rendering settings.

        Yves70 1 Reply Last reply Reply Quote 0
        • Yves70
          Yves70 Meteorologist @idefix37 | Premium last edited by

          @idefix37
          Same for me, no issues

          1 Reply Last reply Reply Quote 0
          • J
            jlwreno @NicoPalleiro | Premium last edited by

            @nicopalleiro

            I have had same issue for a good 24 hours now.

            1 Reply Last reply Reply Quote 0
            • petra.pik
              petra.pik last edited by

              Hello @NicoPalleiro @jlwreno, does the issue still persist? Do you experience it in the application or on our website?

              In case the problem is with the application, I would recommend uninstalling and installing the application. If you are on our website, I would recommend enabling 'Graphic compatibility mode' in the Menu > Settings and updating your browser.

              If the issue persists, would you upload a screenshot and let me know what version of Android, device and application you have (can be found at the bottom of the Menu)/operating system and version of browser?

              Petra

              1 Reply Last reply Reply Quote 0
              • K
                KHINES | Premium last edited by

                Same problem here. Satellite images will not load. If I move around in the menu then go back, they appear. Using chrome browser. See this same problem on my home and work PC. Going on now for 3-4 days.

                Korina 1 Reply Last reply Reply Quote 0
                • Korina
                  Korina Administrator @KHINES last edited by Korina

                  @khines Hello, as my colleague mentioned, please post a screenshot showing missing data with browser specifications.

                  Korina

                  1 Reply Last reply Reply Quote 0
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