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    Restore purchase

    Windy Premium
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    • S
      stevexyz last edited by

      Every time I open Windy on my iPad or IPhone I am asked to restore purchase. Once restored all is ok. It’s irritating to do this every time. Surely cannot be correct.

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @stevexyz last edited by

        @stevexyz Hello, this is not correct behaviour. Could you please try to reinstall the app to check if the issue still persists?

        Korina

        S 1 Reply Last reply Reply Quote 0
        • S
          stevexyz @Korina last edited by

          @korina Hi Korina, although intermittent, the issue still exists.

          Korina 1 Reply Last reply Reply Quote 0
          • Korina
            Korina Administrator @stevexyz last edited by

            @stevexyz Hello, could you please post a screenshot of the message? You should have access to Premium features, is that correct?

            Korina

            C 1 Reply Last reply Reply Quote 0
            • C
              Crocks2 @Korina last edited by

              @korina I have access to the features but I have to restore purchase every time I use the app. Cannot send screenshot. Error on your side not allowing download.

              Korina 1 Reply Last reply Reply Quote 0
              • Korina
                Korina Administrator @Crocks2 last edited by

                @crocks2 Hello, could you please reinstall the app to see if the issue still persists?

                Korina

                1 Reply Last reply Reply Quote 0
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