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    Satellite and Radar not working on PC

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    • J
      JJPHG | Premium last edited by JJPHG

      Keep getting OpenGL type error (on PC) and neither will load. Have checked browser is up to date (Chrome), cleared cache and checked compatibility thing in settings is enabled but still nothing :( Any ideas anybody

      PS Don't have any other browsers on PC and it was working only a few days ago

      1 Reply Last reply Reply Quote 0
      • petra.pik
        petra.pik last edited by

        Hello @JJPHG, would you upload a screenshot of that error message and a screenshot of how the satellite/radar look when you open them?

        Petra

        1 Reply Last reply Reply Quote 0
        • J
          JJPHG | Premium last edited by

          6243123b-78d6-473b-8ce1-f10e100aaa3f-image.png

          The satellite/radar (and 3D) don't open at all

          1 Reply Last reply Reply Quote 0
          • J
            JJPHG | Premium last edited by

            Nobody any ideas then!?

            How do I escalate this to the developers?

            Korina 1 Reply Last reply Reply Quote 0
            • Korina
              Korina Administrator @JJPHG last edited by

              @jjphg Hello, please try the "Graphic compatibility mode" in the Settings. It should solve the issue.

              Korina

              1 Reply Last reply Reply Quote 1
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