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    Premium Subscription Activation

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    • G
      Gary Parkerson last edited by

      I purchased a one-year premium subscription via the Google Play Store on 12/30/21. My Google account has been charged, and Google now shows that the subscription is good through 12/30/22, but neither your Android app or online page acknowledge my purchase. How do I resolve this?

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @Gary Parkerson last edited by

        @gary-parkerson Hello, thank you for reaching out.

        Your Premium is not assigned to your account, please follow steps in this article to restore the purchase - https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.

        Korina

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