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    App freezing and crashing also.

    Bug Reports
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    • P
      paulblears | Premium
      last edited by

      App constantly freezes and all I see is a white screen. Having recently upgraded to Premium, I have to say I’m not impressed! I’m using iPad iOS 13.

      idefix37I 1 Reply Last reply Reply Quote 0
      • petra.pikP
        petra.pik
        last edited by

        Hello @paulblears, thank you for supporting us!

        I would recommend uninstalling and installing the application again.
        In case the issue persists, please, let me know what type of iPad you have and what version of the application you have (can be found at the bottom of the Menu).

        Petra

        1 Reply Last reply Reply Quote 0
        • idefix37I
          idefix37 Sailor Moderator @paulblears
          last edited by

          @paulblears
          The current OS version is iPadOS 15. Can't update your iPad?

          1 Reply Last reply Reply Quote 0
          • P
            Peter912 | Premium
            last edited by

            I've used Windy for winds aloft both on my computer (MAC) and telephone (Android) for the past 3 or 4 years and it's always worked well. About a month ago I paid for Windy Premium and now when opening Windy, the screen immediately freezes if I ask for winds aloft. It's now useless for me on the computer. I've tried it dozens and dozens of times since getting Premium. Also, my telephone is now partially useless, as it no longer displays wind speed, but still shows wind colors. Is anyone else having this problem?

            Peter Davis

            petra.pikP 1 Reply Last reply Reply Quote 0
            • petra.pikP
              petra.pik @Peter912
              last edited by

              @peter912 if the issue is on your computer, I would recommend enabling 'Graphic compatibility mode' in the Menu > Settings.

              Have you tried to reinstall the application on your phone? Would you upload a screenshot?

              Petra

              1 Reply Last reply Reply Quote 1
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