Windy Premium Not Working for Me
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I paid $43.29 on a credit card for a year subscription to Windy Premium, however, all I can see is the basic free app. Who do I contact about this issue? I did not use FastSpring to pay.
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The same applies for me. Yesterday I purchased Premium and payed via Paypal. Anyone an idea what to do about it?
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@jimrehage Hello, we do not have a subscription that costs $43.29, you are probably contacting a wrong company. We are Windy.com (with a red logo), below are links to our apps:
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@pic_eschi Hi, I can see you already have a Premium badge next to your profile, therefore you should have access to Premium features.
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@jimrehage
Here are the payment details:Merchant: GOOGLE *Windy Weather
Reference Number: 55432861302200777423854
$43.29 was paid on 10/29/21 using a MasterCard issue by Randolph Brooks FCU.
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@jimrehage Hello, as I mentioned, you subscribed to a different application. Please look at the links to our app in my previous reply.
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@korina OK, then you have no problem with me disputing the charge through my credit card company?
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@jimrehage Hello, the charge is not from our company, it is from different company and their application.
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@korina Thanks
