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    What’s up with the widget?

    Your Feedback and Suggestions
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    • N
      Nathan 4 | Premium last edited by

      Now I’m logged out, password doesn’t work, and I’m not receiving a pw reset email.

      Korina 1 Reply Last reply Reply Quote 0
      • D
        dwmcnall last edited by

        This post is deleted!
        1 Reply Last reply Reply Quote 0
        • Korina
          Korina Administrator @Nathan 4 last edited by

          @nathan-4 Hello, we no longer support widget on the left side menu. You can place your widget on the screen instead.

          Korina

          N 1 Reply Last reply Reply Quote 0
          • N
            Nathan 4 @Korina | Premium last edited by

            @korina

            Did you stop support for your password reset feature also? I’m not sure I want to pay for premium anymore if I cannot access the premium features. Nathan.

            Korina 1 Reply Last reply Reply Quote 0
            • Korina
              Korina Administrator @Nathan 4 last edited by

              @nathan-4 Hello, I can see you have a Premium badge on your profile, so you should have access to the Premium features. You can reset your password at https://account.windy.com/reset. If you have any other issue, please describe a little more.

              Korina

              1 Reply Last reply Reply Quote 0
              • N
                Nathan 4 | Premium last edited by

                I found where I wrote down my password so I’m logged back in, however I never received a reset email. Now how do I get a widget on my homepage?

                N Korina 2 Replies Last reply Reply Quote 0
                • N
                  Nathan 4 @Nathan 4 | Premium last edited by

                  @nathan-4 I just found the widget problem thread. Guess I’m not alone. Let us know when it gets better.

                  1 Reply Last reply Reply Quote 0
                  • Korina
                    Korina Administrator @Nathan 4 last edited by Korina

                    @nathan-4 Hello, the reset emails sometimes end up in spam folder, so I would recommend check those folders too.

                    Here is a manual how to add widget on the home screen - https://support.apple.com/en-us/HT207122

                    Korina

                    N 1 Reply Last reply Reply Quote 0
                    • N
                      Nathan 4 @Korina | Premium last edited by

                      @korina Thanks. I got the widget back up and running. Appreciate your help. I really like Windy.

                      Korina 1 Reply Last reply Reply Quote 1
                      • Korina
                        Korina Administrator @Nathan 4 last edited by

                        @nathan-4 Happy to hear it.

                        Korina

                        1 Reply Last reply Reply Quote 0
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