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    Nam forecast not showing in weather timeline.

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    • jlucrob
      jlucrob | Premium last edited by

      Hello,

      When I click on the NAM forecast (website and android app as well), the weather timeline does not change to the NAM forecast, it stays on the same forecast.

      Does anyone else have this issue?

      Sorry, I could not upload screenshots, I was getting errors.

      Thanks,

      Jean-Luc

      Yves70 Korina 2 Replies Last reply Reply Quote 0
      • Yves70
        Yves70 Meteorologist @jlucrob | Premium last edited by

        @jlucrob
        You are probably getting errors because the size of the screenshot files you tried to uplaod are too big. Try again by reducing the size

        1 Reply Last reply Reply Quote 1
        • Korina
          Korina Administrator @jlucrob last edited by Korina

          @jlucrob Hello, please enclose a screenshot showing this error. I would also recommend to clear the cache of your browser.

          Korina

          jlucrob 1 Reply Last reply Reply Quote 0
          • jlucrob
            jlucrob @Korina | Premium last edited by

            @korina
            Hello Korina,

            Here are the images:

            nam_bug_1_small.png

            name_bug_2_small.png

            When I switch to NAM, it doesnt switch the forecast.

            The problem is still there today. I did clear my browser cache. Thanks

            idefix37 1 Reply Last reply Reply Quote 0
            • idefix37
              idefix37 Sailor Moderator @jlucrob last edited by idefix37

              @jlucrob
              Hello, it seems to be linked to the boundary of NAM domain. If you select a location (the white dot) a little more in SW there is no problem to get local NAM forecast.

              B90F3DBD-4073-451F-9BC6-111F2F73CD66.jpeg

              At your location, in the circle, NAM is available in the map, but not as point forecast. A bit strange.

              Korina jlucrob 2 Replies Last reply Reply Quote 1
              • Korina
                Korina Administrator @idefix37 last edited by

                @idefix37 @jlucrob Hello, this will be fixed with the next release. Thank you for report.

                Korina

                1 Reply Last reply Reply Quote 0
                • jlucrob
                  jlucrob @idefix37 | Premium last edited by

                  @idefix37
                  You are right, when I move further SW, it works. It looks like I was outside the NAM zone. But if you look at my screenshot, the NAM usually works all the way to it's "actual border" on the map. So when I click in the red zone, it usually works. It looks like the NAM zone border is a lot further west than it should be or used to be.
                  For reference, in my previous screenshots, my point on the map was exactly on the little bell that's inside the red zone. NAM usually works there.
                  Thanks!

                  NAM_bug.png

                  1 Reply Last reply Reply Quote 1
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