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    Webcam API delivers no cams from CH.SZ (Switzerland / Canton of Schwyz)

    Scheduled Pinned Locked Moved Webcams API
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    • G Offline
      gino.andenmatten
      last edited by

      Hi

      There is a major problem with the API since approx. 2 month. Since then, we get not webcams from CH.SZ (Switzerland / Canton of Schwyz) via the API to your system. All other locations for example CH.LU (Lucerne) are working without any problems.

      It would be great, if a developer from windy.com could check that. Thank you.

      BR from Switzerland
      Gino

      KorinaK 1 Reply Last reply Reply Quote 0
      • KorinaK Offline
        Korina @gino.andenmatten
        last edited by

        @gino-andenmatten Hello, do you have a Professional Webcam licence? Also you are not getting any webcam from Switzerland?

        Korina

        G 1 Reply Last reply Reply Quote 0
        • G Offline
          gino.andenmatten @Korina
          last edited by

          @korina Thank you for your feedback, Korina

          No - we don't have a professional Webcam API licence - we use the regular one. All other webcams form the other regions of Switzerland can be imported without any problem. Our developers gave us feedback, that there is a problem, importing the cams from the region CH.SZ.

          Any clue how to solve the problem?

          Many thanks for your feedback
          Gino

          KorinaK 1 Reply Last reply Reply Quote 0
          • KorinaK Offline
            Korina @gino.andenmatten
            last edited by

            @gino-andenmatten Hello, what error does your development team see exactly? Please post an example.

            Korina

            G 1 Reply Last reply Reply Quote 0
            • G Offline
              gino.andenmatten @Korina
              last edited by

              @korina can you work with that screenshot?

              dca7f90f-0738-4d86-8cc5-5665e6cee6ca-image.png

              BR and many thanks for your help
              Gino

              G 1 Reply Last reply Reply Quote 0
              • G Offline
                gino.andenmatten @gino.andenmatten
                last edited by

                @gino-andenmatten Hi @Korina ... any News regarding your request? It would be great, to have your feedback soon.

                Best regards
                Gino

                G 1 Reply Last reply Reply Quote 0
                • G Offline
                  gino.andenmatten @gino.andenmatten
                  last edited by

                  @Korina Do you have any update concerning our request? It would be great to hear from you or a developer from your crew soon. Many thanks.

                  Gino

                  KorinaK 1 Reply Last reply Reply Quote 0
                  • KorinaK Offline
                    Korina @gino.andenmatten
                    last edited by

                    @gino-andenmatten Hello, there is actually a bug in our system. We will try to fix it as soon as we can.

                    Korina

                    G 1 Reply Last reply Reply Quote 0
                    • G Offline
                      gino.andenmatten @Korina
                      last edited by

                      @korina many thanks for your feedback - I highly appreciate it :) BR and wish you a splendit weekend.

                      KorinaK 1 Reply Last reply Reply Quote 0
                      • KorinaK Offline
                        Korina @gino.andenmatten
                        last edited by

                        @gino-andenmatten Hi, our team has resolved the issue and you should be able to get webcams from CH.SZ now.

                        Korina

                        G 1 Reply Last reply Reply Quote 0
                        • G Offline
                          gino.andenmatten @Korina
                          last edited by

                          @korina said in Webcam API delivers no cams from CH.SZ (Switzerland / Canton of Schwyz):

                          Hi, our team has resolved the issue and you should be able to get webcams from CH.SZ now.

                          Many thanks for your support @Korina - it works now again. BR and have a nice day.

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