iPhone - app hangs / is unresponsive
-
iPhone app - when scrolling forward in time on the default page, the app hangs completely. The point at which it hangs is apparently random but always - sometimes scrolling forward a day or two, sometimes, I can scroll forward a week and it hangs when scrolling back. I have tried uninstalling and re-installing the app but the result is the same. The hang always seems to occur while actually scrolling, not after a scrolling action. The hang appears "terminal" in that it doesn't unhang after a period of time BUT there is a whirly wheel spinning to the left of the "time" central icon as if it is struggling to acquire data. The behaviour is the same on wifi or 4g. Eventually the spinning wheel also hangs. Closing and re-starting the app resolves the issue. Otherwise the app is totally unresponsive.Not experiencing any other connectivity problems!
-
@meyomyx Hello, does this happen in the browser or in the app? Also what iOS version do you use please?
-
@korina
Hi
I can get the same behaviour on Chrome app on IOS 15-2-1 and the app. Both hang after shifting the time barNick
-
I get now frequently the same behaviour on iPad (IPadOS15.3)
The solution is to reinstall the app. So I use the last version.
Or to wait the next day to see the app free again. -
@meyomyx Hi, have you tried to turn on the "Graphic Compatibility mode" on? It should improve the usability. Occasional glitches may occur on older devices.
