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    Automatic payment ?

    Windy Premium
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    • tomismarinaT
      tomismarina
      last edited by

      Re: Technical Support

      Hello ? they automatic take payment from not ask for my permision ! I do not want to renew the account ! i want refound not take money with not my permision !

      1 Reply Last reply Reply Quote 1
      • tomismarinaT
        tomismarina
        last edited by

        @tomismarina Please refound me ! You guys took money from my account with no permision from me to extend this ! i search everywere for setting to cancel and there's no setting anywere !

        1 Reply Last reply Reply Quote 0
        • tomismarinaT
          tomismarina
          last edited by

          Feb 28, 2021
          Ending with *8095 Default
          Expires 09/2022

          €18.99 Get Invoice
          Feb 28, 2022
          Ending with *8095 Default
          Expires 09/2022

          €18.99 Get Invoice
          Feb 28, 2022
          Ending with *8095 Default
          Expires 09/2022

          €18.99 Get Invoice

          3 payments were taken from my account ! i only used it 1 year and then did not wanna go even forther .. you guys made the subcription automatic with no other settings of cancel it except a special link of 24h ... i want refound on 2 of the tranzactions cuz did not use the service yet and payment was made automatic from my account .

          KorinaK 1 Reply Last reply Reply Quote 0
          • KorinaK
            Korina @tomismarina
            last edited by

            @tomismarina Hello, if you purchase annual Windy Premium, you agree to a common subscription model that renews every year unless you cancel it, which is also possible at https://windy.onfastspring.com/account.

            Nevertheless, I have refunded you the last order from 1.3.2022.

            Korina

            1 Reply Last reply Reply Quote 0
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