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    Australia Radar - No Data

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    • B Offline
      badenellis | Premium
      last edited by

      The Australian radar is showing no data

      KorinaK 1 Reply Last reply Reply Quote 3
      • KorinaK Offline
        Korina @badenellis
        last edited by

        @badenellis Hi, we are currently working on bringing the radar back, we are sorry for the inconvenience.

        Korina

        1 Reply Last reply Reply Quote 1
        • I Offline
          ianspencer | Premium
          last edited by

          This is the second time in a week and it keeps breaking every few months. Can you please advise if you know why it keeps breaking and if you plan to make a permanent fix. Other free weather services still have it up. It would be nice as a paying customer to get some feedback on what your plans are for this rather than we are working on it.

          KorinaK 1 Reply Last reply Reply Quote 3
          • KorinaK Offline
            Korina @ianspencer
            last edited by

            @ianspencer @badenellis Hello, the AU radar is available again. We are sorry for the issues.

            Korina

            1 Reply Last reply Reply Quote 0
            • I Offline
              ianspencer | Premium
              last edited by

              Thank you but do you have a plan to stop the radar from going offline. Its been a problem for at least two years. The problem is with your system. We want a fix not just you resetting it every time its reported providing its not on the weekend. I am considering just using a different app for the radar all the time and suspending the subscription given in two years we get no answers and down times up to 3 days.

              1 Reply Last reply Reply Quote 0
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