Pop up when logging onto Windy.com
I recently signed up for Windy Premium. I love it! Just curious, I am still getting pop-up advertising to upgrade to a Premium subscription. Is this a bug?
@pchetham Hello, I can see you do not have Premium badge at your profile, that means Premium is not assigned to your account. Please follow this manual to restore Premium access - https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features
I purchased using PC. The PC shows Premium but iPhone/iPad does not. I had followed the steps to restore purchases a few days ago and the Premium status was displayed on my Apple devices. Apparently it “didn’t stick”
It would be more convenient to restore purchase from the Apple device. Is there a way I can switch my account?
@pchetham Hello, then you are probably logged in with a different account on your phone. The Premium is assigned to your Windy account. Please try to log out and login again within the app.